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+ Body Language

	*Course Title*	*Duration (Min)*	*Info*	*Cost*	*Purchase*
	A Background to Body Language	40		£34.31	Buy online >
	Silent Selling - Using Body Language in Sales	40		£34.31	Buy online >
	Silent Speech - Understanding Body Language	60		£34.31	Buy online >
	Using Body Language in the Workplace	40		£34.31	Buy online >

+ General

	*Course Title*	*Duration (Min)*	*Info*	*Cost*	*Purchase*
	Basics of Effective Communication	60		£15.25	Buy online >
	Communication (Videos)	172		£76.25	Buy online >
	Communications Management	120		£30.50	Buy online >
	Effective Business Communication Series	660		£45.75	Buy online >
	Effective Communications	45		£30.50	Buy online >
	Executive-to-employee Communication Strategies	60		£15.25	Buy online >

+ Negotiation

	*Course Title*	*Duration (Min)*	*Info*	*Cost*	Purchase
	Introduction to Negotiation	240		£34.31	Buy online >
	Negotiating for the Sales Professional	1200		£15.25	Buy online >
	Negotiating Series	1200		£45.75	Buy online >
	Negotiating Strategies 1 – Strategy Basics	180		£34.31	Buy online >
	Negotiating Strategies 2 – Psychological Strategies	180		£34.31	Buy online >
	Successful Negotiation	180		£15.25	Buy online >

+ Oral Communication Skills

	*Course Title*	*Duration (Min)*	*Info*	*Cost*	*Purchase*
	An Introduction To Listening	40		£34.31	Buy online >
	Becoming A Better Listener	40		£34.31	Buy online >
	Questioning Skills - Unproductive Questions	40		£34.31	Buy online >
	Questioning Skills - Using Closed Questions	40		£34.31	Buy online >
	Questioning Skills - Using Open Questions	40		£34.31	Buy online >
	Questioning Skills - Using Probing Questions	40		£34.31	Buy online >
	Questioning Skills - Why are questions important?	40		£34.31	Buy online >
	Removing The Barriers To Listening	40		£34.31	Buy online >
	Telephone Sales Skills	60		£15.25	Buy online >
	Telephone Skills for Quality Customer Service	60		£15.25	Buy online >
	The Persuasion Process	40		£34.31	Buy online >

+ Presentation Skills

	*Course Title*	*Duration (Info)*	*Info*	*Cost*	Purchase
	Effective Presentations Series	600		£45.75	Buy online >
	Presentation Skills	60		£15.25	Buy online >
	Presentations 1 - Preparing For the Presentation	40		£34.31	Buy online >
	Presentations 2 - The Presentation	40		£34.31	Buy online >

+ Written Communication Skills

	*Course Title*	*Duration (Info)*	*Info*	*Cost*	Purchase
	Business Writing Basics	60		£42.70	Buy online >
	Writing Effective E-mail	60		£15.25	Buy online >